Refund eligibility

To be eligible for a refund:

• The soap/s must have been purchased no longer than 30 days ago
• The soap/s must be unused and in the same condition you received it/them and in the original packaging
• You have a receipt or proof of purchase

Refunds

• Once your return is received, we will send you an email to notify you that we have received your returned soap/s and to let you know if the refund is approved
• If the refund is approved, it will be processed and applied to your original method of payment within five working days
• If it’s been more than five working days and you haven’t received a refund yet, please contact us at [email protected]

Return Postage

To return your soap/s, please send to:

Suds & Buds Ltd

11 Cook Close

Ringwood

Hampshire

BH24 1XS

Please note that postage costs for returns are non-refundable

Need help?

Contact us at [email protected] for any questions related to refunds and returns